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Superior Carpet and Upholstery Cleaning
5.0

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Published Mar 29 2019

The best service and enjoy Steve’s thoroughness. He is an exemplar representative for the company. RESPONSE FROM Huntsville Chem-Dry Carpet Cleaning: Sandra, Thank you for your continued support of us at Huntsville Chem-Dry. It…

Superior Carpet and Upholstery Cleaning
4.0

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Published Mar 30 2019

Excellent experience.

Superior Carpet and Upholstery Cleaning
4.0

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Published Mar 27 2019

Overall it was a good job of cleaning my carpet that is fairly new but heavily soiled by my dog. It smells and looks great and Steve worked very hard to clean thoroughly and comply with requests. He was also fair about giving me the best price he could. A couple of things I would say could be improved - Steve was not provided anything by Chem-Dry to put under my heavy sofas to protect the legs since those could not be moved out of the room. In the past, the company we used had some plastic squares. Steve used plastic grocery bags from Target that I provided him and one faded the red onto the carpet but it is in an obscure place that is not noticeable. Also it would seem ideal to have 2 people working the job vs. one because of better control of the long hoses, etc. which dripped some moisture and dirt from someone else's house onto my hardwood foyer. Not preferred but not a big deal either. Also, I signed the paperwork at the end without reading the words written, just the price. Later, my husband read it and asked me why the work was not guaranteed against the stains coming back, etc. I plan to call and ask them about that. Hopefully the stains won't come back so a moot point. I would recommend just the basic cleaning plus any pet stain treatment for rooms that might have pet soiling. The basic formula is supposedly with baking soda and that is truly all natural. There were options to buy two add-ons in the cleaning formula - an anti-microbial spray and a scotch-guard product. I opted out on these 2 and don't think there were beneficial. In fact have read that scotch-guard can be harmful to health. Also, if you are expecting this service to have very little moisture after cleaning, not really so. Even un-pet-treated rooms needed overnight to completely dry to move furniture back and my cleaning started at 11:00 am ish. Have a great day!

Superior Carpet and Upholstery Cleaning
5.0

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Published Jan 30 2019

I have used Chem-Dry twice for carpet and rug cleaning and have been 100% satisfied both times! Stephen was the rep that did both jobs and he is very professional and takes the time to explain in detail any problems or information you need…

Superior Carpet and Upholstery Cleaning
5.0

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Published Feb 06 2019

A new Feedback review was sent.

Superior Carpet and Upholstery Cleaning
5.0

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Published Jan 22 2019

He arrived on time when he said he would, was pleasant, professional, and did a great job. This is the second time we've used Chem-Dry. RESPONSE FROM Huntsville Chem-Dry Carpet Cleaning: Thank you Kathy for choosing Huntsville ChemDry…

Superior Carpet and Upholstery Cleaning
5.0

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Published Dec 17 2018

As always can depend on Chem Dry to clean my carpets and area rugs professionaly. Great job as always. Can't thank you enough. Certainly recommend giving Tara a call to book an appointment or do online.

Superior Carpet and Upholstery Cleaning
4.0

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Published Dec 15 2018

The service person was courteous and efficient. However, water was left in several areas where wood floors adjoined the carpet. I appreciated his pointing out a few stains which couldn't be removed. Your name is misleading; it is not a…

Superior Carpet and Upholstery Cleaning
5.0

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Published Dec 09 2018

My kitchen chairs and seats in my car look so good. Nothing I used to clean my chairs had worked! Thanks you!! RESPONSE FROM Huntsville Chem-Dry Carpet Cleaning: Thank you Susan for choosing Huntsville ChemDry again. I'm so glad that…

Superior Carpet and Upholstery Cleaning
5.0

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Published Nov 26 2018

Chem dry helped us, no questions asked, on short notice the day before Thanksgiving. Their associate, Steve, called when he was on his way and finished the job in about 20 minutes. Very helpful and flexible!! Will absolutely use again... …

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